Cobweb Information Ltd is a registered data controller (registration number Z1554469). We are committed to the appropriate protection and use of personal data in accordance with the General Data Protection Regulation (GDPR), the Data Protection Act and the Privacy and Electronic Communications Regulations.
This privacy notice explains how we collect, use, maintain, protect and disclose your personal data.
We collect any personal data that you provide to us when you:
This data may include your name, e-mail address, telephone or mobile number and any other information that you give us. We may also log the time and date when you contact us.
We use your personal data to process your enquiry or application or to provide the services you request. We may also use it to provide you with information about Cobweb Information Ltd or our products and services.
We will never rent or sell your personal data. We do not share your personal data with third parties (other than suppliers who help us deliver or fulfil our products and services) unless we are required to by law.
Access to your personal information is limited to those who have a need to know. Your personal data is encrypted and password protected and we use secure methods of data transfer.
(Your data may, occasionally, be transferred outside the European Economic Area (EEA) — for example, for storage in the ‘cloud’. By using this website, or registering to use our products and services, you agree that your information may be transferred, stored and processed outside the EEA.)
Those individuals and third-party suppliers who have access to your personal data are required to maintain the confidentiality and security of this information.
The lawful basis we rely on to process your personal data depends on the purpose for using your information.
If you sign up to receive a newsletter or bulletin or take part in a survey, we rely on:
If you enquire about or purchase our products or services, we rely on:
If you apply for work with us, we rely on Article 6(1)(b) of the GDPR, which allows us to process personal data to perform a contract or take action at your request before entering a contract. If you provide us with special category data during the application process, such as health, religious or ethnic information, we also rely on:
We will keep your data only as long as is reasonably necessary to provide our services to you and/or comply with our legal, tax, accounting or reporting requirements.
If you wish to unsubscribe from our bulletins or newsletters, you can do so at any time. We provide information about how to do this at the bottom of each newsletter.
You have the right to ask us to update, correct or remove your personal data. You also have the right to request a copy of the personal data we hold that relates to you. If you would like to do this, please e-mail us at firstname.lastname@example.org.
When you visit our website, we may record your IP address for website analytics, which will include information about your computer, your visits to, and use of, the website, your approximate geographical location, browser type, referral source, length of visit, number and type of page views.
If you have any queries or concerns about how we process your personal data, please e-mail email@example.com or write to us at Cobweb Information Ltd, Unit 9, Bankside, The Watermark, Gateshead, Tyne and Wear NE11 9SY.
You can also contact the Information Commissioner’s Office for more information about your rights or to make a complaint.
Cobweb Information Ltd may update this privacy notice from time to time to reflect our current privacy and data protection practices.
Version 2 (1 August 2018)